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Q&A webshop

  1. Go to the homepage and click on the tile that corresponds to your department.

  2. Click “TVH Login.”

  3. To view Corporate TVH gadgets, click on the ‘TVH’ tile. To view gadgets specific to your department, click on the tile with your department name.

  4. You can browse all products in the range.

  5. Use the “Categories” menu to select a specific product category.

    1. You will then only see gadgets from that selected category.

​6. To order a pen for example, click on the red pen      ​product.

  The minimum order quantity is 100 pens.

    7. To change the quantity:

   ​Enter the desired number (for example,        ​250) 

   ​Click “Add to cart.”

    8. Next, click the “View cart” button.

   ​On this page, you will see an overview of       ​ your order, including:

​Product cost & transport cost

          ​Under the “eWallet” option, you can      ​check how much budget you still have available. 

​9. Click “Checkout” to: 

 ​ Change the delivery address

  ​Confirm your order

​10. After confirming, you will receive a “Thank you       ​for your order” email.

No, only standard delivery is available.

Yes, via the transport sheet you can see the list of countries we can ship to, including the delivery times.

You should normally receive an order confirmation at the email address linked to your account.

If you haven't received it, please check your spam or junk folder

If the email is not there, kindly contact These Gifts after-sales team via the contact page for assistance. 

No, once the order has been placed, no changes can be made.

Delivery times vary by country. Please refer to the transport sheet to find the estimated number of shipping days for your destination.

If your order has not been delivered within the indicated timeframe, please contact the These Gifts after-sales team via the contact page.

When your order is shipped, you will receive an e-mail with a tracking link to follow the status of your order. If you have not received a shipment e-mail, you can contact These Gifts after-sales team via the contact page for a tracking link.

Please contact These Gifts after-sales team via the contact page.

Together with their logistics department they will further investigate the transport process.

If the delivered goods were damaged during transport, please report this as soon as possible - ideally on the day of the delivery - via the contact page.

When your order arrives at HQ Waregem, The Goods Receiving Team will notify you to coordinate the final delivery via the 'Bode'. Please note: It is crucial that your shipping details clearly state your full name to avoid any delays in processing your order.


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